Welcome to Big Sky Fiber Arts! I hope you enjoy perusing our lovely collection of fiber arts supplies. We stock high quality 19 micron merino, short fiber merino, natural rovings and fleece, a range of effect fibers, and more! I am delighted to hear from my customers. Please contact me if you have a question.
We accept Pay Pal, Visa, Mastercard, American Express and Discover.
I ship within one to two business days of receipt of funds. Buyers receive free shipping when they purchase $35 or more in products from this store in one order. Taxes and shipping estimates are not included in the $35 total. Please be aware that if USPS tracking information indicates the package was delivered to the address on the order, I do not provide refunds if a customer indicates they did not receive the package. The customer will need to follow-up with USPS in a timely fashion themselves to resolve the issue.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I accept returns within 14 days of receipt of the item as long as the item is in the same condition. The customer is responsible for return shipping. If the customer received free shipping for an order over $35 and they return the product for no fault of my own, I will deduct my shipping costs from the refund. I ship my packages through USPS with tracking. Please be aware that if USPS tracking information indicates the package was delivered to the address on the order, I do not provide refunds if a customer indicates they did not receive the package. The customer will need to follow-up with USPS in a timely fashion themselves to resolve the issue.